This is an ideal resume template for MBA graduates who haven't had those opportunities for internships. If you know MS Excel, Word, PowerPoint and have awareness to a bunch of other tools in project management or social media or just about anything, mention them here. Just replace the icons we have on the template. Also, make sure to include any volunteering work you may have done. It's okay you dont have a proof for those volunteering engagements. As long as you contributed, mention it. Find an image that represents what you have done and add to the bottom of the resume - just like what we did with planting trees and feeding all animals in Bluecross shelter for one day.